In order to receive a refund of the last payment, users must email support@or contact us by phone +31 20 570 3170 within the first 30 days after renewal date.
Users may only be entitled to a subscription fee refund if they have not used their membership’s benefits.
Please note that the fee of the trial period is non-refundable.
When a refund has been made, your subscription will be cancelled automatically and therefore you will no longer have access to prizefrenzy.com nor will you be eligible to receive a welcome bonus.
If you entered any competition that will end after we have given a refund, you will no longer be entitled to receive the product in the competition.
If a chargeback has been done on a subscription fee, you are no longer entitled to any refund.
Please be informed that your bank might charge you for a currency exchange with your purchase. This currency exchange will not be entitled for a refund.