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Terms & Conditions

General

is an Online Skill Gaming service site operated by Mobimilia BV ("Site Operator"). Please carefully read, understand and agree to these Terms and Conditions prior to becoming a subscriber to the service that offers, as they constitute a binding legal agreement (the "Agreement") by and between the Site Operator and any person who choose to become a member (the "Subscriber") of the site and agree to the Terms and Conditions.

enables the Subscriber to play online skill games and win great prizes. The Site Operator expects he/she, and all other members of the Services, take responsibility in using the Internet with courtesy and responsibility, to become familiar with the site and to practice good Internet conduct.

By signing up to a paid trial subscription on , the member accepts this agreement by any legally recognizable means and hereby acknowledge that he/she will be irrevocably agreeing to all the terms, conditions, obligations, warranties, and other provisions set forth in this agreement.

Game instructions, articles or other information posted on our website, such as the "How to" section, are functions offered to members as an information service. shall not be liable or responsible for any action taken by a member on our website or the action of any other person who may have read or been informed of the Terms and Conditions.

The Daily Deals are offered completely separate from Prize Frenzy’s Skill Gaming Platform and can be purchased without any subscription to Prize Frenzy. Anyone is eligible to purchase the daily offer from the website.

The Daily Deals will be available daily or until stock lasts. The daily deals may consist of different offers daily.

The original text of the Terms and Conditions is in English and any interpretation of them will be based on the original English text. If the Terms and Conditions or any documents or notices related to them are translated into any other language, the original English version will prevail.

Eligibility

Access to the site is expressly prohibited to those who are under the age of 18. Subscriber hereby warrants and represents that he/she is at least eighteen (18) years of age and has the legal capacity to enter into agreements of this nature.

Parents or Legal guardians are recommended to control and supervise web access, and the sites visited by children to avoid access to content and/or publishedinformation that could be damaging to their proper development.

The site of requires that all users must be of legal age.

Considering the real impossibility of controlling the age of users who enter our site of , in the case of any false information given by a child under 18 or the legal age in the country concerned, shall be the sole responsibility of the user and their parents or their legal guardians.

All users must have a physical address in the country where offers its services, please see the tab “Contact” for further information.

employees and their family members are not eligible to participate.

Registration

Members must not provide false information. Accounts are non-transferable.

When members sign up, the email address used for the registration will automatically be used as the username to login. Therefore, please make sure that the right email address is typed in correctly. The welcome email will also be sent to this address. It is solely the responsibility of the member to ensure that their password is kept confidential. In all cases, the member shall be liable for all activities that are undertaken using their account.

Each member is distinguished from other members by their unique e-mail address and used for the competitions.

The member who subscribed is the only person allowed to participate in any of the games, change or view any personal data, receive welcome bonus and/or prizes. Any misuse of the account may result in the member getting banned from participation.

Playing

is all about skills, brains and quick responses. All competitions on the site are based on trivia games to be solved on time. Members have to answer correctly and they need to give the correct answer faster than other members in order to improve their ranking.

Every day, paying members can play competitions as many times as they like to improve their best time.

Members will always be able to see their rank in a specific competition to know how much is needed to get into the qualifying placements for the chosen products.

At every ended competition, the best player wins the product. The specific product is shown on the competition's page.

If you clicked the right answer, the game continues to the next question in the round. For each wrong answer you click, a cross will be shown over it and the timer keeps running and an extra 1 second will be added to the end score.

A member can win up to four competitions in a 30 day period.

Promotional and Special Offers

If members choose to sign up for a paid trial subscription, the trial period will automatically be renewed upon expiration unless the subscription is cancelled within the trial period.

As soon as members have signed up for a paid trial subscription, they will get full access to as a trial Subscriber. The subscription starts automatically when the trial period ends. Members can start to play all the competitions within the trial period. However to receive any prizes he/she may win during the trial period, they will need to continue the subscription for at least one month. Promotional offers including a welcome bonus can be received only once per household, credit card, IP address and physical person until stock last. In other words, a physical person can only receive one of the welcome bonuses displayed in the promotional offers of . In the case of sharing connection such as university, library, flat sharing or free spot, it will be considered as fraud and the subscription will automatically be cancelled. When signing up to a promotional offer, members do not have the option to ask for a bonus displayed in a different promotional offer.

In case runs out of stock of a particular advertised product, the same product in a different color or a similar product will be sent to the member.

In order to receive the welcome bonus, members will have to:

  • Login to and fill out his/her address. will hereafter send a postal letter with a PIN code to the postal address. The subscriber will enter the PIN code on to prove that the address is correct.
  • Have at least 10 complete gameplays within the trial period. It will not matter whether it is 10 times the same game or different games as long as the member has played 10 times.
  • Not cancel their trial period during the first 24 hours of the trial period.

Once members have fulfilled these requirements, the welcome bonus will be shipped to them at the earliest possible time.

Please note that cannot be held responsible in case of late delivery. In case of not receiving the product, it needs to be claimed within 45 days after the shipment date.

Please consult "Return Policy" in case the welcome bonus is defective.

In case the welcome bonus has to be sent back to by the member, shipping fees will be the responsibility of the member. Requests for refunds for shipping fees will not be considered.

The prizes or welcome bonuses cannot be exchanged for the cash equivalent in any circumstances.

Subscription

Monthly subscriptions will automatically be renewed upon expiration. If we receive the cancellation request after the renewal, the subscription will remain active until the expire date of the current subscription period.

The Site Operator starts charging members for the monthly subscription fee and any applicable taxes and fees associated therewith, the day that the trial period expires unless the member has cancelled the subscription correctly in accordance with the above conditions. When a person registers to become a member on they have to fill out information about the payment method such as the credit card that they want to use. The payment method may be authorized for a charge up to approximately one month of service as soon as he/she registers. In some cases, if the available balance or credit limit does not cover the full subscription, the access to the will be cancelled to reflect the accessible charge.

In case members cancel their subscription, the account will stay active in the remaining subscription period. However, if members win any games ending after the subscription has expired, members are not eligible to receive the prizes.

New members to are enrolled into our membership with a flat fee per month. Please see pricing per country here: Currency Price GBP 70 EUR 80

Members can always cancel the subscription directly from their account or by emailing to support@ or by calling our support team from 9AM until 5PM CET during weekdays. Remember to include the email used for sign up, name and address details.

Subscription fees will be charged for one month at a time. Subscription prices and benefits are subject to change with notice.

will deactivate access to the service as soon as the subscription expires, or in the case of non-payment.

In order to keep a subscription active and avoid an unintended deactivation of the member's subscription, credit card payments might be settled earlier than the exact renewal date of the ongoing subscription period. This will of course not shorten the original subscription period.

Shipping of prizes

We aim to ship the welcome gift, prizes (if you won them), or Daily Deals to you as soon as possible but please allow up to 4 weeks depending on stock availability. Shipping will be handled by DHL or UPS, shipping duration is subject to them. If you have any query concerning the receipt of a prize you have won, please contact our support team at support@

Refund policy

In order to receive a refund of the last payment, users must email support@or contact us by phone +31 20 570 3170 within the first 30 days after renewal date.

Users may only be entitled to a subscription fee refund if they have not used their membership’s benefits.

Please note that the fee of the trial period is non-refundable.

When a refund has been made, your subscription will be cancelled automatically and therefore you will no longer have access to prizefrenzy.com nor will you be eligible to receive a welcome bonus.

If you entered any competition that will end after we have given a refund, you will no longer be entitled to receive the product in the competition.

If a chargeback has been done on a subscription fee, you are no longer entitled to any refund.

Solely for the Daily Deals on Prizefrenzy.com, the buyer will be entitled to cancel or dissolve the purchase agreement during the fourteen days following receipt of the item in question at the delivery address. In order to cancel or dissolve the agreement, the buyer must email their request to support@prizefrenzy.com or call 0031 20 570 3170. The customer can then return the product to Prize Frenzy’s office. Any direct costs incurred to return the item are to be borne by the buyer. If the purchase agreement is dissolved, the buyer will be entitled to a refund of the amount he/she paid Prize Frenzy. Such amount will in any case be refunded within fourteen days after receiving the product at the warehouse or dissolution has been accepted and confirmed by Prize Frenzy in written.

The costs for returning are to be borne by the buyer at all times.

Prize Frenzy and the customer by accepting these General terms and conditions, agree that the reimbursement will in general be done using the customers bank account, unless the customer beforehand claims the refund directly via the same payment method as used during ordering. Do note that some payment methods do not provide this option or the situation does not facilitate it, and therefore the customer's bank account will be used nevertheless.

The provisions laid down in the preceding paragraph will not apply to: a) items whose price is subject to fluctuations in the financial market, which Prize Frenzy cannot influence; b) items that: 1) have been made as per the buyer's specifications; 2) are clearly of a personal nature; 3) cannot be returned due to their nature; and/or 4) decay or age quickly; c) audio and video recordings and computer software in the event that the buyer has broken the seal; and/or d) newspapers and magazines.

Please be informed that your bank might charge you for a currency exchange with your purchase. This currency exchange will not be entitled for a refund.

Methods of cancellation

Members can always cancel their subscription by sending an email to support@ or by calling our customer service at +31 20 570 3170. Please specify the email address, name and address you used during your registration.

Members can also cancel their subscription directly through their Prize Frenzy account under the section "My Account"/"Cancel my subscription".

Terms of use of the account

Members must take full responsibility of the equipment necessary to navigate on (e.g. computer, software, telecommunication systems etc.). Equivalently, the cost incurred by using said equipment lies with our members.

By uploading or typing content on if such feature is available for the member, he/she acknowledge that he/she is in possession of all rights or have collected consent from all rightful owners of the uploaded or typed content. In case suffers any loss in connection with a member having uploaded or typed in content to which he did not have the rights to, reserves the right to seek compensation for this loss from members.

Intellectual property

Copyright laws protect all rights to immaterial property of such as brands, copyrights, texts, pictures and logos. Members are not allowed to use these rights both directly and indirectly by copying, reproducing or using part of the site without prior written permission from , as this will constitute a breach of the mentioned rights. Actions that violate 's immaterial rights will be counteracted with an injunction from the tribunal without warning.

Modification/Deletion

reserves the right to delete/modify accounts, which have, according to the site, a behavior irreconcilable with its principles or with other members' interests.

The usage of any programs that could manipulate results in any of the competitions or having more than one person playing at the same time is strictly forbidden.

Members are only allowed to use for private use. It is thus strictly forbidden to use the site for professional, advertisement, and promotional or commercial purposes. It is also against the rules to use the site to spread content that could be construed as offensive to other members (based on race, sexual orientation, political or religious beliefs).

Exclusions

reserves the right to exclude a member, without warning, in the following cases:

  • Service abuse
  • Violation of the current terms and conditions
  • Sharing information concerning other members' (e-mail address, postal address, telephone number, etc.)
  • Illegal behavior, non-ethical, irresponsible or any other behavior that could be construed as harassment towards other members
  • Accounts considered being fraudulent
  • General inacceptable behavior as defined by the site
  • Any content considered as a direct violation with the law as well as cases of harassment will be reported to the relevant authorities, including the IP address of the member, time of creation and any other necessary information.
  • Privacy and respect to private life

By accepting these terms and conditions, he/she accept the privacy policy as described below. Members are recommended to read it carefully before accepting it. If he/she does not accept this privacy policy, they cannot create an account on .

Data collected during the account creation

When creating an account on , members may be receiving e-mails from under the following forms:

E-mails: welcoming members on the website, informing members about the latest news on their account (new e-mail, new comment, new question, new member features and such), but also news concerning their ranking and how much is needed for him/her to place themselves within the top list to win products. We may also send members a new password in case he/she have forgotten it.

Commercial offers: these can be either based on their interests or we can choose to send an offer to all of our members. They are exclusively sent from or partner websites.

Updates: regarding , as well as information about cooperation's between and third parties.

User surveys: asking members to participate to surveys (measuring member's expectations etc.)

In addition to the content mentioned above, e-mails sent by may also include contents (ultimately advertising) originating from third parties based on the interests indicated by members.

Members can cancel their consent to receive e-mails from at any time by clicking on the link located at the bottom of all e-mails or by contacting customer service at support@

Terms of Payment

Payment on can only be made via several options as shown on the website of .

Payments are secured by an SSL encryption and has no access to card details at any time as an external online payment service provider handles all information.

The card used must belong to the member, or the owner must have given the member permission to use the card. In case of fraud regarding the credit card used, cannot be held responsible. In case of dispute concerning the payment, members must immediately inform via customer service at support@

reserves the right to modify payment terms, prices as well as the content of offers and services. These changes take effect immediately for all new members. If should change subscription prices, existing customers will be notified 30 days prior to the change taking effect. All members that do not agree with this change must notify customer service or cancel their subscription within these 30 days.

Customer Service

You can contact our customer service by email support@and by phone +31 20 570 3170 during working days from 9AM until 5PM CET.

Return Policy

grants members the right to return a product if it is damaged/defective on arrival or if the shipment contains the wrong product.

The return of a product is possible from the moment the member receives the product and until 30 days after they received the item. However, the member must inform of their intent to return the item within 14 days after receipt. If the member chooses to return a product, they must send the item back to the sender/courier indicating their email address used when registering.

Email requests for return of any products should be sent to support@

Products, which have been used, are not eligible for return.

If a member does not want to send us the requested information, has the right to withhold the prizes until further notice. This policy is one of the conditions of participating on the prizefrenzy.com, and allows providing the public with testimony of the games won by members.

Overdue Balance / Chargeback

Customers of who have an overdue balance or owe the website money in charges for membership or other fees must settle the debt in a timely manner or risk having their case handed over to a debt collector. In the event that a debt collector is involved, the overdue balance must be settled directly with the debt collector.

Accounts that do not settle overdue balances or unduly chargebacks within the allotted time, whereby allotted time is determined on a case-to-case basis, may be blacklisted and may also incur further fees. The member will pay any and all fees.

Disruptions in Service

Occasionally there may be service disruptions that are beyond 's control. In such cases, ongoing games will be temporarily suspended and ranking will remain as before. Games will resume once technical errors have been resolved. reserves the right to change the date/time of a game's ending, if any unplanned disruptions occur.

Privacy Policy

Information Collection and Use

is the sole owner of the information collected on this site. Unless required to do so by law, we will not share, sell or distribute any of the information subscribers provide to us without the members consent. Data provided through our secure payment gateway is solely provided to our third party payment partner and is regulated by the below paragraph. We will not store this data in any way.

Third Party Data Collection

The subscriber personal information may be passed on to third parties only if this is necessary to process a payment transaction or a business transaction with our partners. The above-mentioned third parties are always reputable businesses that strictly comply with applicable data protection regulations.

Registration

During registration a subscriber is required to provide us with his/her email address. After the registration, we recommend going to "My Account", and filling out the personal name and shipping address. The information provided to us will enable us to give the subscriber access to all parts of our website and to send the goods or services he/she have been offered. It will also enable us to bill and to contact the member when necessary, which is why it is important to provide us with valid details. The information may also be used to administer, support, improve and develop our business.

This information may also be used to contact the member about services in which a member have expressed an interest. Members may revoke the consent at any point by cancelling their subscription.

Publicity

As a winner of a game, members may be asked, depending on marketing needs, to provide information about the circumstances surrounding his/her win.

Legal Obligations

Under no circumstances, including, but not limited to, negligence, shall the Site Operator or any of its related or affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the Service. Subscriber specifically acknowledges and agrees that the Site Operator is not liable for any defamatory, offensive or illegal conduct of any member, or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction of stored files or unauthorized access to a member account, alteration of or use of records, whether under contract or tort theory, or under any other cause of action, for any amount over and above the amount paid by Subscriber to the Site Operator for the preceding six (6) months.

THE SITE OPERATOR MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE INFORMATION, SERVICES OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH USE OF . SUBSCRIBER'S USE OF IS AT HIS/HER/ITS OWN RISK. NEITHER THE SITE OPERATOR, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING SOFTWARE, SERVERS OR CONTENT, IS LIABLE FOR ANY DIRECT INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING FROM YOUR ACCESS TO, USE OF, OR INTERPRETATION OF OR PRODUCTS OR SERVICES OR INFORMATION PROVIDED BY OR THROUGH .

PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THE EXCLUSION OF IMPLIED WARRANTIES.

Indemnification

Subscriber agrees to indemnify and hold harmless the Site Operator, the applicable websites, their officers, directors, managers, members, agents and employees from any of the mentioned against any claims, losses, liabilities or expenses including reasonable attorneys' fees) arising out of a Subscriber's breach of any term, condition or promise contained herein. Should such claim for indemnification arise, or should any action be brought up by a Subscriber or the Site Operator relating to any services or products offered by or through , Subscriber agrees to submit to the personal jurisdiction of the courts of the Netherlands.

Validity

This Agreement sets forth the full and complete understanding between a Subscriber and the Site Operator with respect to its subject matter, and supersedes all prior understandings or agreements, whether written or verbal.

In the event that one or more provisions of this Agreement shall, for any reason, be held to be invalid, illegal, or unenforceable in any respect, such validity, illegality, or unenforceability shall not affect any other provision contained in this Agreement, which shall remain valid and enforceable.

Modification

maintains the right to modify terms and conditions at any given time.